Help with installation (Windows)

[malkaviam]

Hey!!

I hope you can help with

Just got the board, and follow the installation process, and when im ready to Patch it gives me this errors

Runtime directory is invalid:C:\Program Files (x86)\axoloti_runtime, is the runtime installed? correctly?
USB device found
not accesseable : -12
USB device found
connected
Authentic Axoloti Core
search path : objects
Firmware version: 1.0.0.1, crc=0xFB45859B, entrypoint=0x20011000
finished loading objects

And when press live button this

Runtime directory is invalid:C:\Program Files (x86)\axoloti_runtime, is the runtime installed? correctly?
USB device found
not accesseable : -12
USB device found
connected
Authentic Axoloti Core
search path : objects
Firmware version: 1.0.0.1, crc=0xFB45859B, entrypoint=0x20011000
finished loading objects
upgraded object by SHA : math/*c
Generate code complete
Start compiling patch
"make" no se reconoce como un comando interno o externo,
programa o archivo por lotes ejecutable.
shell task failed, exit value: 1
Compiling patch failed ( C:\Program Files (x86)\Axoloti\app\patches\tutorials\01_sine_oscillator.axp )

Thanks

[thetechnobear]

Runtime directory is invalid:C:\Program Files (x86)\axoloti_runtime, is the runtime installed? correctly?

Didn't this give you a really big clue ???

did you read the installation guide, as suggested...

Installing on Windows

Normal Installation To reduce size we split the application into two parts, the main axoloti application, and a runtime which contains other required files. You must download and install both initially. (Usually updates will only require the main application to be downloaded and installed.) download both application bundle and axoloti_runtime go to http://github.com/axoloti/axoloti/releases, you will see the 'latest release' download axo_runtime_win.(version).msi download axoloti_win_(versi…

did you read this post?

Common installation problems

So we are starting to get some experience of users installing Axoloti, this thread will detail some common issues and suggestions if you have issue. (note: Im not going to include, pre-release/prototype boards - only production boards with 1.0 firmware) Read the relevant installation guide. I know, Im guilty of not reading installation/user guides - but Axoloti is a little different it IS worth it. It will get you up and running faster, and if your turning to this thread, because you have…

basically you haven't downloaded or installed the runtime as directed in the installation guide

[malkaviam]

Hey, i unpack the runtime and paste in to the C:\Program Files (x86)

[thetechnobear]

do you have a directory called axoloti_runtime in there?
as you installation guide says, you will end up with:
C:\Program Files (x86)\axoloti_runtime\platform_win

[malkaviam]

Yeah!!!!!

C:\Program Files (x86)\axo_runtime_win-1.0.3\axoloti_runtime\platform_win

[thetechnobear]

ok, sorry, @johannes has packed it wrong
it should be, as the guide says: C:\Program Files (x86)\axoloti_runtime\platform_win

so remove the axo_runtime_win-1.0.3 directory.

[malkaviam]

Yeah was on it will be back right now

[malkaviam]

It works

Thanks for alll!

[thetechnobear]

cool, Ive updated the installation to cover the eventuality that the zip file is built incorrectly - sorry about that!

happy patching... and shout if any questions

[alex]

the install does not mention were to install the runtime.
it says:
" double clicking on zip file, and placing into" .
i don't know what language that it, but it doesn't make sense at all .

[mrf]

Hello. is it possible to install it not in 3 system folders with absolute paths, but in one portable folder? i have problems with PC (not enough c: space - atom tablet) also i can not simply edit files, always need permissions.
how to change to relative paths? and how to change home directory? i want that everything was on usb disk. and that it can run from other pc.

ps: wow, found it already:
defaultHome = System.getProperty("user.dir") + File.separator + "_homedir";
defaultRuntime = System.getProperty("user.dir") + File.separator + "axoloti_runtime";

opensource rules!

[thetechnobear]

yeah, I knew someone would want this ... either to move it around, or because they don't want things on their root drives.
the issue is... I didn't want to document it, as it would have a tendency to create support requests, as people set it up incorrectly

EDIT: can i just point out the above looks a bit 'incorrect' and its better done with environment variables and should be axoloti_home and axoloti_runtime

(I refer you to Axoloti.java... I'm not quite sure where you got the above from)

[tsturm]

I am sorry to bump this - but installation on Windows 7 sp1 (at least) certainly does not work as described. Steps to (better not) reproduce:
1) unzipped axo_runtime_win-1.0.12.zip to C:\Program Files (x86)\
verified folder C:\Program Files(x86)\axoloti_runtime\platform_win exists.
2) run axoloti-win-1.0.12.msi (allow to make changes...yes to all, basically). Account has administrative rights but is not the "Administrator" account.
3) plugged Axioloti Core in (and get notification that windows installs the drivers for this device).
Axoloti is plugged in directly - no hub, cable is a data cable.
4) Get notification that "Drivers for this device were not installed correctly".

Axoloti.exe can't connect. In device manager, "Axoloti Bulk Interface" is listed as "other devices" (exclamation mark) - conclusion: won't work like this. Tried uninstalling/re-installing the software several times, plugging into all available (direct) usb ports, nothing else plugged in but mouse/keyboard.

Went down the "releases" on github until I came across "wincompat.zip" (for v 1.06, mind) - unzipped into "Axoloti"-directory, clicked on "update drivers" in device manager, "browse for drivers" - pointed to Axoloti folder (where I unzipped the *.cat and *.inf file to): clicked "Next" - driver installed. Axoloti is now a "generic usb device".

Opening up "Axoloti.exe": it now connects but complains about a CRC mismatch (obviously, due to the different version). Prompt: "Do you want to update the firmware version?" - I declined, as I reckon the 1.0.6 drivers won't work well with 1.0.12 patcher. So what can I do?

As I followed the instructions to the letter, I can definiately say: won't work like this (Windows 7 Ultimate 64bits sp1). Is there an *inf-version of the drivers available for the latest version of Axoloti (1.0.12)? - because they seem to do the trick...

[tsturm]

Got one step further: turnes out that if you have any device in windwoes 7 where you didn't install a driver (and who'd want to install anything called "Dell Security Vault Device" without further explanation? - then simply you will not be able to install any subsequent new hardware. My relationship with Microsoft died swiftly with the demise of Windows XP.

If anyone runs into troubles like this, please run "zadic" from the axoloti_runtime directory:
C:\Program Files (x86)\axoloti_runtime\platform_win
as it informed me about "another installation pending", which was how I found the culprit.
Uninstalling the Axoloti Software and then re-installing it now leads to

Axoloti Bulk Interface
USB Audio Device

being listed under "Universal Serial Bus Devices" in device manager. Zadig now does not list any devices - but Axoloti.exe...

Axoloti version : 1.0.12-0-g80370d2 build time : 02/02/2017 20:39:14 CET
Link to firmware CRC E95BAC96
Status: factory (1.0.12,anon) : OK ( 1.0.12,clean )
Status : home : OK
Status: community (1.0.12,anon) : OK ( 1.0.12,clean )
USB device found
not accesseable : driver not installed
USB device found
not accesseable : driver not installed
No available USB device found with matching PID/VID
search path : C:\Users\Tom\Documents\axoloti\axoloti-factory\objects
search path : C:\Users\Tom\Documents\axoloti\objects
search path : C:\Users\Tom\Documents\axoloti\axoloti-contrib\objects
finished loading objects

is there anything I can do now?

[tsturm]

Trying to install the driver via Zadig (as suggested in thread "Win 7 no usb found with matching PID/VID") by listing all devices and then selecting "Install driver" - installation failed:

[thetechnobear]

When asked do you want to update firmware - you should reply YES
( btw; at that point Axoloti was recognizing the board correctly)
The USB driver has no relationship to the firmare version of Axoloti . Each Axoloti release requires a specific firmware version.

[tsturm]

looks like "wincompat.zip" is quite essential, then :slight_smile

Thank you very much indeed!

[thetechnobear]

It depends which version of window you have installed.

[funkychorlton]

Greetings

so, here we go:

"USB device found
not accesseable : driver not installed
USB device found
not accesseable : driver not installed
No available USB device found with matching PID/VID"

win7 sp1
runtime installed
wincompat installed abd copied to the directory for good measure

I ran zadig, and now get this on start up

Axoloti version : 1.0.12-0-g80370d2 build time : 02/02/2017 20:39:14 CET
Link to firmware CRC E95BAC96
Status: factory (1.0.12,anon) : OK ( 1.0.12,clean )
Status : home : OK
Status: community (1.0.12,anon) : OK ( 1.0.12,clean )
USB device found
org.usb4java.LibUsbException: USB error 12: Unable to claim interface: Operation not supported or unimplemented on this platform
org.usb4java.LibUsbException: USB error 12: Unable to claim interface: Operation not supported or unimplemented on this platform
at axoloti.USBBulkConnection.connect(USBBulkConnection.java:248)
at axoloti.MainFrame$4.run(MainFrame.java:358)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
at java.awt.EventQueue.access$500(EventQueue.java:97)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.awt.EventQueue$3.run(EventQueue.java:703)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:80)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

search path : C:\Users\RS\Documents\axoloti\axoloti-factory\objects
search path : C:\Users\RS\Documents\axoloti\objects
search path : C:\Users\RS\Documents\axoloti\axoloti-contrib\objects
finished loading objects
USB device found
not accesseable : busy?
USB device found
not accesseable : busy?
No available USB device found with matching PID/VID

when i hit connect, it repeats this

USB device found
not accesseable : busy?
USB device found
not accesseable : busy?
No available USB device found with matching PID/VID

any idea of where to go next with this?

Richard

[tsturm]

Hi Rchard,
go to:

C:\Program Files (x86)\axoloti_runtime\platform_win

run "zadig_2.1.2.exe"
Is the "Axoloti Bulk Interface (Interface 2)" listed in the dropdown? - if so, select it.
In the box labeled "Driver" it will say "(NONE)". Don't try and install the driver using zadig: it won't work. Open up the device manager instead (right click on "My Computer", select "Manage") - If you see "Axoloti Bulk Interface" with an exclamation mark, go back to github/releases and scroll down to the 1.06 release. You will find a "wincompat.zip" file there: download, unpack and back in device manager, right click on "Axoloti Bulk Interface", right click, select "Update Driver Software" and navigate to the folder where you unzipped "wincompat.zip". Now try the patcher again.

Please "bail out" of this process at any step where my description does not fit. Your error message indicates something like the usb port not being accessible - try using a usb-port directly attached to your computer. If all else fails: try reboot and run axoloti first thing. And oh, btw. any super-eager anti-virus software running? - turn it of. Get rid of it for good. Microsoft Security Essentials is all you need. And it doesn't cost anything.