I'm on Mavericks and I tried, no device attached at this moment, here's what I found ..
As follows ...
Launch program
Access a Helpfile from Help Menu
Close it (either via key command or mouse on window close element)
(Try to) Access Help Menu again
Close and retry
It gets confusing now, first two* attempts worked ( * may have been just once ) (exact same steps as above, no other interactions)
Embarrassing !!
The following eight attempts didn't work properly (exact same steps)
Relief !! Well, you know what I mean - issue as described originally
That's about as simple as it could be to replicate, but it's clearly a temperamental issue !
Inconsistent outcomes here is not that helpful, one to monitor perhaps !
I'll screen capture it if I remember fwiw