User library version mismatch error on startup

linux
#1

I just installed the application, and I get an error, when I open it:

I get a prompt that says:
"User Library mismatch
User Library version mismatch, do you want to upgrade?
this will stash any changes, and then reapply to the new version.
if not, then you will need to manually backup changes, and then sync libraries
When I hit yes, I get this error:

Pasted image979x665 44 KB

I have nothing that I need to keep in my install, I can start a fresh. What do I do next?

Problems with the library
Control sequencer grid with Midi controller
#2

Here's a solution:

#3

Worked a treat, thanks so much :slight_smile:

#4

Hello,
Similar problem here, except I'm running on Arch Linux, so I built from source and I don't have an /opt/Axoloti/runtime/lib/security/ directory. I tried copying my cacerts to (../../)/axoloti-1.0.11/platform_linux/lib/security (I had to make the security directory as there wasn't one), but it didn't help. I'm suffering version mismatches, inability to load examples, and a complete lack of library objects in the GUI.

#5

/opt/Axoloti is only relevant if you are using the build package,
if you are running from the command line, you need to check the certs are accessible to your package

note: once you have sorted out the certs, you will need to do file->preferences->reset all

another similar thread

#6

OK, thanks. When you say 'accessible' are you referring to file permissions, or something else? They are in the correct place!
By the way, I have also tried removing the factory/community folders and git syncin manually, as suggested elsewhere, but I still have problems - it says that everything was made with a newer version of Axoloti (I have 1.0.11, which I'm sure is the latest!)

#7

Are you sure you have an identical problem?
( is it defineitly cert related?)

If you did a pull from github, you should really checkout the 1.0.11 branch.
i.e. 

git checkout 1.0.11

master has development code and may not be compatible with the factory/community library.

Apart from that I would need to see logs etc. As you have given me little to go on.

#8

I simply mean they are being used by the java runtime you are using... the certs also need to be up to date (i.e. not just 'exist') and also your clock correct.

#9

OK, so it looks like I have an unrelated problem.
Apparently my version number is "fatal : Not a git repository (or any o...", which is being interpreted as older than 1.0.x
I didn't pull anything from github, I just downloaded the 1.0.11 .zip file and built it in place.
Should I start a new thread?
Screenshot - fatal version number

#10

ok, try building with 

 ant -Dshort.version=1.0.11
#11

Thanks! That gives me a working build.
(Note: The version reported by the GUI is still "fatal : Not a...."etc)

#12

I think the following should remove this (though not tried)

 ant -Dshort.version=1.0.11 -Dbuild.version=1.0.11
#13

I've the same error on Windows 7. I tried to copy file "cacerts" from jre to axoloti but there is no effect on the problem...
Is there any solution?

Sans titre.png1158x825 68.8 KB

#14

this is not the same issue... the issues described here relates to linux only - your issue is not certificate related.

I think the issue you have is you upgrade from an old 'test' version that was past 'end of life', so the auto upgrade 'fails'
(I did post here that all test users had to upgrade, but I guess you missed this post)

anyway, all you need to do is go to file/preferences and do 'reset all'

ALSO... I see that you have added a couple of files in the axoloti-factory sub directory (see the 'untracked' messages in your console log) , if you wish to keep these, you should move them somewhere else
axoloti/patches is the 'normal' place.

#15

I tested 'reset all' and now it works well.

Thanks for your answer.